An agent is a persona of DeepEngine with its own instructions, room and memory. In the product it is called a bot. Provision one per workflow and define its reach, its autonomy and its audience.
The agent every workspace starts with. It answers in channels and in private, and delegates work to your agents.
Researches and completes work on websites.
Answers from the team’s docs and keeps them current.
Triages new tickets, finds the likely cause and drafts the reply.
Investigates monitoring alerts and remediates what policy allows.
Compiles last week’s decisions and open items every Monday.
Five examples. The product has no ready-made agents: you define each one in a few sentences.
One sentence states what the agent is for. Its instructions define how it works, and they apply on top of your organization’s system prompt in every run.
Researches and completes work on websites.
Use the supplier portal for anything about orders. Report what you found before you change something, and never pay or cancel without approval.
Every message in an agent’s room goes to the agent, mentioned or not, and each request is a thread of its own. Anywhere else you address it with @, and DeepEngine can delegate work to it.
An agent retains facts from its conversations, isolated from every other room. You can inspect what it remembers. Switch learning on, and what recurs across its threads becomes a page of its own.
Orders above 5,000 need a second confirmation from finance.
Ask first, accept edits, or auto. The level covers what no rule decides. Reading never waits, your rules always apply, and full access is not on offer.
Everyone in the organization, or only the people you pick. With chosen members the room is private and nobody else sees the agent.
A dedicated browser, the services you connect for it, and the workers you grant it. Switch on alerts for a worker, and its monitoring alerts open a thread in the agent’s room.
The agent answers every message there. Each request becomes a thread, so ten people can ask at once.
In any channel or thread it can see. It reads the conversation so far and answers where the work is.
Talk instead of typing, on the web or on mobile. Each agent can have its own language for calls.
An automation, an alert from a worker or a ticket assigned to it starts the work. You hear about it when it matters.
Talk to us and follow an agent from the first request to completed, audited work.
